Vacation Rental Information Provided by Riordan Real Estate
Information to Assist You in Making a Reservation or Planning Your Stay
Reservations
Browse through the website and choose a home that will suit your party’s needs. Please call us during regular office hours to confirm the availability of your selections and to secure a reservation. After you reserve the property, we will send you an email with your rental lease. Please review, sign, and return along with deposit within 10 days of the lease date (unless otherwise noted). When making your remittance, please be note your lease ID number. When viewing a property in person, the lease needs to be signed and a deposit made that day. We cannot hold properties.
Final payment must be made no later than 14 days prior to your arrival. Checks should be made payable to Riordan Real Estate. Payments made after this 14 day deadline must be made by a cashier’s check, certified check, money order or cash (in person only). We do not accept credit/debit cards
Canadian reservation payments must be made in U.S. funds by money order or by cashier’s check payable on a U.S. bank.
Last minute reservations made less than 14 days prior to check-in require full payment via cashiers/certified check or money order mailed overnighted to Riordan Real Estate. We cannot accept personal checks.
Security Deposits & Damage Protection
As part of your reservation, you may purchase a Vacation Rental Damage Protection Plan to cover accidental damage to the rental unit during your stay. Damage must be disclosed to management prior to checkout. If purchased, the Plan will pay a maximum benefit of $1,500. Any damage that exceeds $1,500 or is not covered under the Plan will be charged to the credit card on file. Vacation Rental Damage Protection can be purchased up to, and including at, check-in. Certain terms and conditions apply. By submitting payment for this plan, you authorize and request Customized Services Administrators, Inc. d/b/a Generali Global Assistance & Insurance Services to pay directly Riordan Real Estate and any amount payable under the terms and conditions of the Vacation Rental Damage Protection Plan. Please contact Riordan Real Estate directly if you do not wish to participate in this assignment.
View Your Plan Details
The plan cost includes the insurance premium and assistance services fee. Insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see important disclosures at Important Disclosures.
If a security deposit is required, the amount varies by property. The security deposit must be paid along with your final payment. Leaseholder is responsible for damage caused by leaseholder, leaseholder’s invitees and/or damage by pet(s). The house should be left broom clean and damage free. It is the leaseholder’s responsibility to report any damage in the property, either accidental or incidental. After guest departure each property will be carefully inspected that it is left clean and free of damage. If the home is left damage-free, the security deposit will be returned within 30 days of check-out.
Travel Insurance Plan
Travel Protection has been made available with your reservation. The Plan includes coverage for the loss of your prepaid, non-refundable trip costs if your trip is canceled or interrupted due to certain unforeseeable events. We offer travel protection as a way for you to help protect yourself and your trip investment. Outstanding reservation costs are not eligible for reimbursement at the time of cancellation and the cost of the Plan is not eligible for a full refund outside of the Plan’s free look period. Terms and conditions apply; please read your Plan documents carefully and contact Generali Global Assistance with coverage questions.
View complete Plan Details
The plan cost includes the travel insurance premium and assistance services fee. Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see important disclosures at Important Disclosures.
Cancellations
In the event that you must cancel your reservation, notify our office as soon as possible in writing. We will make reasonable effort to re-rent the property. If we re-rent your property, all monies (less processing fee) will be returned after we have received the rent payment from the new tenant. If we are unable to re-rent the property, the full rent payment will be forfeited.
Check-In
Most check-ins occur on Saturdays after 1 PM although some properties check-in times differ. Plan your arrival accordingly. Unfortunately we are usually unable to accommodate early check-ins. At check-in you will receive one set of keys and directions to the rental property. If arriving after hours and paid in full, call the office and we will make arrangements for you to pick up your check in packet after hours.
Check-Out
Check-out is no later than 10 AM sharp on your date of departure. Guest check-out duties: take out trash, vacuum, wash and put away dishes or start dishwasher as listed on the back of your check-in packet. These tasks should be completed and keys returned to our office. If you plan to depart outside of our regular office hours, please leave the keys in the key box next to the office door.
Items to Bring:
- Garbage Bags
- Cleaning Supplies (laundry/dishwasher detergent)
- Bath Soap
- Staple Items (salt, pepper, sugar, etc.)
- Condiments
- Linens
- Pillow Cases
- Dish Towels & Cloths
- Toilet Paper
- Flashlight
- Beach Towels
- Beach Gear
- Umbrella
- Sunscreen
Linen Rentals
Our rental properties do not include linens, beach, or bath towels. Linen packages may be rented through the recommended providers below:
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